Last updated: 22 August 2026
Paul Fredericks Real Estate respects your privacy and is committed to protecting your personal information.
This Privacy & Data Protection Notice explains how we collect, use, store and protect personal information when you visit paulfredericksrealestate.net, contact us, submit a property enquiry, or otherwise communicate with us.
1. Who We Are
Paul Fredericks Real Estate provides real estate advisory and property-related services, with a particular focus on Dubai and the United Arab Emirates.
For the purposes of applicable data protection legislation, the data controller responsible for your personal information is:
Paul Fredericks Real Estate
Business/legal name: Paul Fredericks Real Estate
Business address: Redhouse Farm, Station Rd, Onneley, Crewe, CW39QQ
Email: paulfredericks2000@yahoo.com
Website: paulfredericksrealestate.net
If you have any questions about this notice or how we use your personal information, please contact us using the details above.
2. Personal Information We Collect
Depending on how you interact with us, we may collect:
- your name;
- email address;
- telephone number;
- property requirements and preferences;
- investment or purchasing interests;
- information contained in an enquiry or message you send to us;
- records of correspondence with you;
- information you provide during telephone, email, WhatsApp or other communications;
- information concerning properties you wish to buy, sell, rent or invest in;
- technical information associated with your use of our website, such as IP address, browser/device information and website usage information where applicable; and
- cookie, analytics or similar information where these technologies are used.
Please avoid providing sensitive personal information unless it is genuinely necessary for us to provide the service you have requested.
3. How We Collect Your Information
We may collect personal information when you:
- submit a Private Client Enquiry or another form through our website;
- contact us by telephone, email, WhatsApp or another communication service;
- enquire about a property or real estate opportunity;
- ask us to provide property advisory services;
- communicate with us in connection with a potential transaction; or
- use our website.
We may also receive information from third parties involved in a property transaction or introduction where permitted by applicable law. Where required, we will provide appropriate information about our use of that data.
4. How We Use Your Personal Information
We may use your personal information to:
- respond to your enquiries;
- understand your property requirements;
- identify and discuss potentially suitable properties;
- provide real estate information and advisory services you request;
- communicate with you about your enquiry or potential transaction;
- arrange property-related introductions, meetings or viewings;
- maintain records of our communications;
- administer and improve our website and services;
- maintain the security of our website and systems;
- comply with applicable legal, regulatory and professional obligations;
- establish, exercise or defend legal claims; and
- send marketing communications where we are permitted to do so.
We will not use your personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by law.
5. Our Lawful Bases
Where the UK GDPR applies, we rely on one or more lawful bases depending on the circumstances.
Taking steps at your request or performing a contract
Where you ask us to provide services or take steps in connection with a potential property transaction, processing may be necessary to take steps at your request before entering into a contract or to perform a contract with you.
Legitimate interests
We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
These interests may include:
- responding to property enquiries;
- operating and developing our real estate advisory business;
- maintaining client and prospective-client relationships;
- maintaining appropriate business records;
- protecting our website, business and systems; and
- establishing, exercising or defending legal claims.
Legal obligations
We may process personal information where necessary to comply with legal or regulatory requirements applicable to us.
Consent
Where consent is the appropriate lawful basis, we will ask for it. Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
6. Property Enquiries
When you submit an enquiry through our website, we use the information you provide primarily to respond to your request and communicate with you about your property requirements.
Submitting an enquiry does not automatically mean that you have agreed to receive unrelated marketing communications.
Where appropriate, we may retain a record of your enquiry and subsequent correspondence for legitimate business, legal and record-keeping purposes.
7. Marketing Communications
We may contact you about property opportunities or services where permitted by applicable law.
Where consent is required for electronic marketing, we will obtain the necessary consent before sending such communications.
You can ask us to stop sending marketing communications at any time by using an unsubscribe facility provided in a communication, where available, or by contacting us directly.
We may retain limited information about an opt-out request to ensure that we continue to respect it.
8. Sharing Your Personal Information
We do not sell your personal information.
Where reasonably necessary for the purposes described in this notice, we may share personal information with appropriate third parties, which may include:
- website hosting and IT service providers;
- email and communications providers;
- customer relationship management providers;
- professional advisers;
- property developers, agents, brokers or other property professionals where necessary in connection with your enquiry or requested service;
- analytics and website service providers where applicable;
- governmental, regulatory, law-enforcement or judicial authorities where required by law; and
- other service providers acting on our behalf.
We only disclose information that is reasonably necessary for the relevant purpose and expect service providers handling personal information on our behalf to protect it appropriately.
9. International Transfers
Our business concerns property in Dubai and the United Arab Emirates, and personal information may therefore be processed or accessed outside the United Kingdom.
Information may also be processed in other countries where our technology or service providers operate.
Where UK data protection legislation applies and personal information is transferred internationally, we will take appropriate steps required by applicable law in relation to that transfer.
Depending on the circumstances, these may include relying on applicable adequacy arrangements or implementing appropriate contractual or other safeguards.
You may contact us for further information about safeguards relevant to your personal information.
10. How Long We Keep Personal Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying applicable legal, regulatory, accounting and reporting requirements and resolving disputes.
Retention periods vary according to the type of information and our relationship with you.
For example, an initial property enquiry that does not progress may be retained for a shorter period than information relating to an ongoing client relationship or completed transaction.
When deciding how long information should be retained, we consider:
- why the information was collected;
- whether our relationship with you is continuing;
- applicable legal and regulatory requirements;
- potential legal claims;
- the sensitivity and amount of information involved; and
- whether the information remains necessary for legitimate business purposes.
When information is no longer reasonably required, we will delete, anonymise or otherwise securely dispose of it where appropriate.
11. Cookies and Similar Technologies
Our website may use cookies and other storage or access technologies to operate website functionality, remember preferences, understand website usage, maintain security and, where applicable, support analytics or marketing.
Some technologies may be necessary for the website to function. Other technologies may require your consent before they are used.
Where consent is required, we will provide appropriate choices through our website’s cookie or consent mechanism.
You can also control certain cookies through your browser settings.
Further information about the technologies actually used by our website should be provided through our cookie notice or consent-management system.
12. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
13. Your Data Protection Rights
Depending on where you are located and the law applicable to the processing of your information, you may have rights concerning your personal information.
Under the UK GDPR, these may include the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of your personal information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain processing;
- request transfer of certain information in a portable format where applicable; and
- withdraw consent at any time where we rely on consent.
You also have the right to object to processing based on legitimate interests in circumstances provided by data protection law and the right to object to the use of your personal information for direct marketing.
These rights are not absolute and may be subject to legal conditions and exemptions.
To exercise a right, please contact us using the details provided in Section 1.
We may need to request information from you to verify your identity before acting on a request.
14. Complaints
If you have concerns about our use of your personal information, please contact us first so that we have an opportunity to address them.
Where UK data protection law applies to the processing, you may also have the right to make a complaint to the UK Information Commissioner’s Office (ICO).
You may also have the right to complain to another competent data protection or privacy authority depending on your location and the circumstances of the processing.
15. Third-Party Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices of independent third-party websites. We recommend reviewing the privacy information provided by those organisations before providing personal information to them.
16. Changes to This Notice
We may update this Privacy & Data Protection Notice from time to time to reflect changes to our website, services, business practices or applicable legal requirements.
The latest version will be published on our website and the “Last updated” date at the top of this notice will be revised accordingly.
17. Contact Us
For questions about this Privacy & Data Protection Notice, to exercise a data protection right, or to raise a concern about how your information has been handled, please contact:
Paul Fredericks Real Estate
Email: paulfredericks2000@yahoo.com
Address: Redhouse Farm, Station Rd, Onneley, Crewe, CW39QQ
